Legal Notice

By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using the website.

1. Identification of the website publisher

Ethos Earth
Loubna Sfar
Rue Centrale 10, 1003 Lausanne
+41 77 408 37 84
hello@ethosearth.com

2. Use of Website

By using this website, you agree that these Terms of Service apply to your use of the site and its services. The site is hosted by Squarespace, and their terms of service may also apply.

3. Booking, Cancellation, and Payment Policies

All bookings and payments are made through Acuity Scheduling.

We appreciate your understanding that there is a 24-hour window for rescheduling or canceling appointments. If you need to cancel or reschedule, please do so within this time frame. In the event of a last-minute cancellation or a no-show, the full payment for the session will be required. Thank you for your respect and commitment to this policy.

All gift card purchases are non-refundable. The gift certificate is valid for 12 months from the date of purchase.

4. Payment Methods

Payments are made by credit card or debit card at the time of booking through Acuity Scheduling. For in-person sessions, payments can also be made by cash on the day of the session.

Gift cards can be purchased using credit or debit cards through Acuity Scheduling.

5. Refund Policy (for Services)

In case of a change of plans, we encourage you to reschedule your in-person or online session. If rescheduling is not possible, we will provide a refund to the same card used for the booking after the cancellation has been made. Please allow a few days for processing.

Kindly note that cancellations made within 24 hours of the scheduled session or no-shows will require full payment for the session. Gift card purchases are non-refundable and must be redeemed within 12 months of purchase.

You can manage your session through your Acuity Scheduling account to reschedule or cancel as needed.

6. Intellectual Property

All content on this website, including designs, images, text, and videos, is protected by copyright laws and remains the property of the website owner.

You agree not to share, distribute, or otherwise disclose links to any protected Member Site assets, including but not limited to images, videos, or other content. This includes any unauthorized copying, reproducing, or redistribution of the content for commercial or non-commercial purposes.

You may not use any content from this website for commercial purposes, including but not limited to resale, distribution, or creation of derivative works, without explicit written permission from the website owner.

The website owner retains full intellectual property rights to all content, including the design, layout, and any proprietary elements of the website.

7. Reporting Copyright Infringement

If you believe any content on this website infringes on your copyright, please report it via email to hello@ethosearth.com.

8. Disclaimers and Limitation of Liability

By using this website, you agree to the following:

- Website Accuracy: We strive to provide accurate and up-to-date information, but we do not guarantee that the content on the website is free of errors or omissions. We are not responsible for any damages resulting from the use of incorrect or outdated information.

- Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or services provided by these third-party sites. Access to third-party websites is at your own risk.

- Results of Services: Our healing services are designed to support well-being. However, results may vary, and we do not guarantee specific outcomes. Each individual's experience is unique.

- Limitation of Liability: To the maximum extent permitted by law, we disclaim all liability for any damages arising from your use of our website or services, including but not limited to personal injury or financial losses.

9. Modifications to the Terms of Service

We reserve the right to change or modify these Terms of Service at any time without prior notice. Any modifications will be effective immediately upon posting the updated terms on the website. By continuing to use the site after such changes are posted, you agree to be bound by the revised Terms of Service. It is your responsibility to review these terms periodically to stay informed of any updates.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Switzerland.

At Ethos Earth, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy outlines the types of information we collect, why we collect it, how we collect it, how we use it, and how we protect it.

1. What Information We Collect

We collect personal information that you provide to us when you use our website, including:

- Personal Identifiable Information (PII): Name, email address, phone number, and payment details.

- Booking Information: Session details (e.g., type of service, session time), which you provide when scheduling through Acuity Scheduling.

- Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and other non-personally identifiable data collected via cookies.

2. Why We Collect This Information

We collect this information to:

- Provide, manage, and improve our services (e.g., healing sessions).

- Process bookings and payments through Acuity Scheduling.

- Communicate with you about your sessions, bookings, and other related matters.

- Personalize your experience and improve the overall performance of our website.

3. How We Collect This Information

We collect your information through:

- Acuity Scheduling: When you book a session, your details (name, email, session type, etc.) are submitted directly through Acuity's secure platform.

- Squarespace Website: Information provided through forms, newsletter sign-ups, or interactions on the website.

- Cookies: Automatically collected data through cookies (e.g., usage data and preferences).

4. What We Do With This Information

We use the collected information for the following purposes:

- To manage and confirm your appointments and services through Acuity Scheduling.

- To send appointment reminders, confirmations, and follow-up emails.

- To process payments for services rendered.

- To provide personalized content, recommendations, or offers based on your preferences.

For more detailed information on how Squarespace handles visitor data, please refer to section 12 of the Squarespace Privacy Policy.

5. How We Share Your Information

We do not sell or trade your personal information. We may share your information with the following entities, when necessary, to provide our services:

- Acuity Scheduling: To process your bookings and payments securely.

- Third-party service providers (e.g., payment processors, email service providers) as needed to facilitate operations.

We may also share your information if required by law or in the case of legal proceedings.

6. How Long We Store Your Information

We store your personal information for as long as needed to fulfill the purposes for which it was collected, including legal and regulatory requirements. If you no longer wish to use our services, we will delete your personal data upon request, subject to any legal retention obligations.

7. How Your Site Uses Cookies

We use cookies on this website for the following purposes:

- Session cookies: These cookies are essential for you to navigate our website and use its features.

- Analytics cookies: These cookies help us understand how visitors interact with our site (e.g., Google Analytics).

- Preference cookies: These cookies remember your preferences, such as language or location, to provide a more personalized experience.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on the website.

8. Data Protection Rights in Switzerland

As a resident of Switzerland, you have the right to:

- Access your personal data and request copies of it.

- Correct or update your information.

- Request the deletion of your personal data, subject to applicable law.

To exercise these rights, please contact us at hello@ethosearth.com.

Cookie Policy

This Cookie Policy explains how Ethos Earth uses cookies and similar technologies to enhance your browsing experience and analyze how you interact with our website.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time, making your experience more efficient.

2. How We Use Cookies

We use cookies for the following purposes:

- Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like session management and user authentication. Without these cookies, certain services may not be available.

- Analytics Cookies: These cookies collect information about how visitors interact with our website, such as which pages are visited most often, how long users stay on the site, and where traffic originates. This helps us improve the performance and usability of the site.

- Preference Cookies: These cookies allow us to remember your preferences, such as language or location, to provide a more personalized experience.

3. Third-Party Cookies

We may use third-party cookies from services like Google Analytics to collect anonymous data on how visitors use our site. These third-party services may track your online behavior across multiple websites for analysis.

4. Managing Cookies

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that if you choose to block cookies, some features of the website may not function as intended.

For more information on how to manage cookies in different browsers, visit the respective browser’s support page.

5. Consent to Cookies

By continuing to use our website, you consent to our use of cookies as outlined in this Cookie Policy. If you do not consent to the use of cookies, you may adjust your browser settings accordingly or refrain from using our site.